Effective Date: 12.31.2025

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Welcome to A&B Propane. By accessing our website or using our services, you agree to the following Terms & Conditions. Please read them carefully.

 

Acceptance of Terms

By accessing this website or requesting propane delivery, installation, or related services from A&B Propane, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these terms, please do not use our services.

 

Services Provided

A&B Propane provides:

• Residential propane delivery 

• Commercial propane delivery 

• Installation services 

• Equipment servicing and maintenance 

• Account notifications and service updates 

Service availability may vary depending on location and scheduling conditions.

 

SMS Communications & Consent

By providing your phone number through our website forms, service requests, account setup, or customer interactions, you agree to receive SMS messages from A&B Propane related to:

• Delivery scheduling notifications 

• Service reminders 

• Account updates 

• Customer support responses 

Message frequency varies depending on account activity.

Standard message and data rates may apply.

You may opt out at any time by replying STOP

For assistance, reply HELP

or contact us at 928-854-4099

SMS consent is not shared with third parties or affiliates for marketing purposes.

 

Customer Responsibilities

Customers agree to:

• Provide accurate contact and service information 

• Maintain safe access to propane equipment 

• Ensure compliance with safety instructions provided by technicians 

• Notify us of scheduling changes when necessary 

Failure to meet these responsibilities may affect service delivery timelines.

 

Scheduling & Delivery Conditions

Delivery schedules depend on:

• service availability 

• seasonal demand 

• weather conditions 

• safety considerations 

Emergency delivery requests may be subject to additional charges.

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Payments & Billing

Customers agree to:

• pay all invoices by the stated due dates 

• maintain valid billing information 

• settle deposits where required before installation services begin 

Failure to complete payment may result in delayed or suspended service.

 

Website Use

Users agree not to:

• misuse website forms 

• submit false service requests 

• attempt unauthorized access to account systems 

• interfere with website functionality 

Violation may result in restricted access.

 

Limitation of Liability

A&B Propane is not liable for:

• service delays caused by weather or external factors 

• damages resulting from unauthorized equipment modification 

• interruptions outside company control 

To the maximum extent permitted by law, liability is limited to services directly provided.

 

Privacy Protection

Your use of our services is also governed by our Privacy Policy, which explains how personal information is collected and used.

 

Changes to Terms

A&B Propane may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Continued use of services after updates indicates acceptance of the revised terms.

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Contact Information

If you have questions regarding these Terms & Conditions, please contact:

A&B Propane
2001 Centers Ave
Lake Havasu City, AZ 86403
Phone: 928-854-4099
Website: https://www.abpropaneaz.com/